Saw.com Attending Namescon 2022

The Saw.com team is happy to announce we are attending Namescon 2022! Amanda Waltz, Jeffrey Gabriel and Brooke Hernandez are looking forward to seeing everyone at Namescon Austin (in person)!

Saw.com Co-Founder and CEO Jeffrey Gabriel is returning as a speaker at the event, and Co-Founder Amanda Waltz will be a moderator for numerous panels. 

Each year, Namescon provides an amazing conference for domain industry leaders to discuss the ever changing market. If you are looking to learn from the industry’s best – how to buy a domain, NFT’s, maximizing revenue, Web3, and more – you do not want to miss Namescon Austin.

We can’t wait to see you there!

Namescon 2022

This year Namescon is held from August 31 to September 3 in Austin, Texas at the Omni Hotel Downtown. Since it was founded in 2013, Namescon has grown into one of the largest and most anticipated domain industry events of each year. As the premier conference series for the domain industry, attendees include every aspect of the domain industry. From registrars to registries, web hosting companies, attorneys, brand managers, domain name investors, start-ups, affiliate marketing companies, etc. 

The Namescon Advisory Board has developed an amazing lineup of sessions, workshops, and expert panels for NamesCon Austin. Covering the most important topics and emerging trends this year, brought to you by the guiding lights of the domain name industry. If you’re serious about leveling up your domaining career, join us next week! 

Haven’t registered? Register here.

Saw.com at Namescon

We are delighted to have three members of our team attend Namescon 2022. Interested in speaking with Amanda, Jeff or Brooke? Reach out to our team at buzz@saw.com to set up a meeting. 

Amanda Waltz

Amanda Waltz will be returning to Namescon as a moderator on numerous panels. Once again bringing uncommon depth and breadth of experience to her work within the domain community and industry. 

“I’m thrilled to give back to the community that has given so much to me over the years. See you at Namescon 2022!”

Jeffrey Gabriel

If you want to handle your own domain inquiries and sales, this is your chance to learn directly from Jeffrey Gabriel, Co-Founder of Saw.com, one of the world’s leading domain brokerages. In one short session, you’ll learn how to combine sales techniques with cutting-edge technology to maximize revenue and thrive in this highly-competitive industry—all from someone with thousands of successful domain transactions and over $500,000,000 in sales.

Meet Jeff September 1, 11:15am-11:35am.

Brooke Hernandez

With 10 years of experience in the domain industry, Brooke has worked with numerous organizations to obtain their desired brands, digital portfolio management and domain acquisition. Her most notable acquisitions are Peepers.com, Yac.com, Presto.com, AIFI.com, Few.com, Kevel.com, Soar.com, and more. 

Looking for assistance in acquiring a domain, selling a domain, or needing further information on domain portfolio management? Find Brooke at Namescon!

About Saw.com

At Saw.com, we love domains and everything they encompass. With over twenty years of experience in the industry, we have made it our mission to help companies and organizations understand digital assets’ role in the ever-changing internet landscape, every step of the way. We specialize in domain acquisition, appraisal, company naming, branding, brand protection, portfolio management services and more.

No matter the nature, stage, or size of your company, we believe in helping you be seen online and we pride ourselves in our transparency through the entire process. If you are interested in speaking with an expert from our domain brokerage service about buying a domain, contact us! Our domain brokers would love to speak with you.

Saw.com’s Simple SEO Tactics

In the world of online business, SEO matters.

As a business owner it is important to understand what SEO is and what it can do for your company. Improving your businesses SEO can be a true game-changer. But, you need to put the work in. When you buy a domain and build a strong website, it is important to continue to develop your site and make your digital presence stronger, with SEO. 

Not all business plans require thousands of dollars and a team of people. Today, we cover the basics of SEO and four simple SEO tactics that you can implement today to build your business. 

What is SEO?

SEO (search engine optimization) is the process of improving the quality and quantity of website traffic to a website from search engines. With SEO, your website can rank higher in search engines like Google. Meaning, when someone makes a search related to your business or industry, your website would be listed on the first results page of Google. 

Essentially, search engines like Google have bots that scour web pages collecting information about different sites. Then, algorithms use the information to determine what website should be on what page of Google search results. This is what sets SEO apart from advertisements. You can not buy a good SEO ranking in search engines, you need to work for it. 

Why does this matter?

Over 90% of people stay on the first Google results page when conducting a search, and less than 4% of people go to page two or three. If your website is one of the first results on page one, you will receive more organic site traffic, more exposure, more brand credibility and more customers. 

Saw.com’s Simple SEO Tactics

You don’t have to be an SEO expert to implement a handful of techniques. These SEO tactics are simple, and can be easily implemented into your business to help you rank higher in searches and drive traffic to your website. 

1. Implement Keywords 

Search engines rank websites based on a few factors – images, content, metadata, links, keywords, etc. Keywords ​​are a word, or phrase, that correspond with the words users enter into a search engine. 

Google and other search engines scour the Internet for keywords to match searches. If your website is not matching what they are looking for, your website will be pushed to the end of search results. 

To find the keywords you should be using, it can be helpful to come up with a list of words and topics that are searchable and relevant to your business.

  • Know your audience. What words or phrases would they use while searching? Are there current trendy words to describe your product or service? 
  • Look at your competitors. What keywords are they using? Which keywords are working for them? 
  • Be specific. A keyword that is extremely popular means it will be hard to rank, while a uncommon keyword may never be searched. Consider “long-tail keywords” which are longer and more specific. 

2. Create Quality Content

Creating relevant and interesting content keeps customers coming back and search engines happy. 

Content can be anything from images to videos to text. However, it needs to be good, quality content in order to fit SEO standards and keep the attention of your customers. Generating fresh content regularly requires a bit of extra work and time. However, the results are worth it. Over time, the more high-quality, relevant content you post to your website, more people read and share your content, the more search engine algorithms notice it, and the higher you will rank. 

Here are ideas for creating quality content:

Start a blog.

Search engines look for quality, naturally written content. A blog gives you a place to write consistent content that is relevant to your customers. It is a place you can write about your industry, your business, and answer customers’ questions. 

Additionally, it allows you to implement the keywords you were just researching. 

Create Graphics

With social media, people are constantly sharing infographics they have found online. So, consider making your own. Share graphics about your company or industry. And ensure it is shareable so your customers can repost. 

3. Optimize Your Website

Search engines like Google care about the user experience, and reward websites that optimize their site. 

Google even has their own guide to the page experience, the set of signals to measure how users perceive the experience with a website. Stating that when there are pages similar in relevance, page experience can be much more important for visibility. 

What does optimizing your website look like?

  • Improve site speed (page loading less than 2.5 seconds)
  • Premium domain name and professional website 
  • First Input Delay (FID) of less than 100 milliseconds 
  • Mobile-friendly 
  • Accessible content 
  • Easy to navigate site

4. Utilize Social Media

You should not rely on social media to run your business, but it can be used as an aide to build your business.

Social media, of course, is separated from search engines and SEO. However, there is a way to utilize the marketing tool to help meet your SEO goals. 

Use your social media channels as a way to share your content and link back to your website. Search engines like Google notice websites that are linked to by websites with a high DA, or domain authority such as Facebook, LinkedIn, Twitter, etc. Additionally, this could create more traffic to your website 

Small Business SEO

Improving a site’s SEO takes some work. It requires research, time and patience. However, you do not need to be a tech professional to do it. Our four simple SEO tactics show that achieving your SEO goals is possible for anyone and any business. You can start at home, immediately and oftentimes, with zero to low cost. 

About Saw.com

At Saw.com, we love domains and everything they encompass. With over twenty years of experience in the industry, we have made it our mission to help companies and organizations understand digital assets’ role in the ever-changing internet landscape, every step of the way. We specialize in domain acquisition, appraisal, company naming, branding, brand protection, portfolio management services and more.

No matter the nature, stage, or size of your company, we believe in helping you be seen online and we pride ourselves in our transparency through the entire process. If you are interested in speaking with an expert from our domain brokerage service about buying a domain, contact us! Our domain brokers would love to speak with you.

The 5 Principles of Customer Experience

The customer experience, also referred to as CX, is your customer’s perception of how your business treats them. This, of course, includes how your employees treat customers in stores and how responsive you are online. However, it also goes further than direct customer interactions. CX includes everything from advertising to product packaging to pricing and more.

A great business builds their brand with the customer in mind. They put themselves in the customer’s shoes and consider what would make the customer experience better. 

Perhaps your target customers would want a storefront location in the city. Or, perhaps you need to buy a domain and build a website as well as social media channels, since you are an eCommerce shop. 

There are so many ways to enhance the customer experience based on your brand. Today we discuss 5 principles of customer experience and how to implement them into your business plans. 

Why is Customer Experience Important?

Customer experience is present throughout every stage of the consumption process. From pre-purchase to consumption to post-purchase, CX is at the center. Through all stages, CX involves cognitive, affective, sensory and behavioral consumption. 

Meaning, when a customer is shopping with a brand, they will have different emotions, senses, perceptions and responses to the experience. They will have positive or negative feelings during the anticipation, overall experience and memories of the brand after completing shopping.

As a brand, investing in the customer experience comes with many positive outcomes:

  • Customer satisfaction 
  • Increase in revenue
  • Improve ROI
  • Competitive advantage 
  • Customer retention
  • Brand credibility
  • Poor CX = unhappy customers

The 5 Principles of Customer Experience 

Here are five main principles of customer experience and how to implement them into your plan:

1. Know Your Customer

As a business owner, it is imperative that you know your customer like the back of your hand. This includes age range, gender, interests, location, etc. Why? Because understanding your customer means you can curate your shopping experience to their wants and needs.

You must have a level of understanding of basic human psychology when curating a shopping experience. Men and women respond differently during experiences. Men respond positively to relational, behavioral and cognitive experiences, while women respond to behavioral, cognitive and affective experiences. Therefore, if you were to create a product advertisement with a female target audience, you would want to focus on the emotional side of that product.

Additionally, it is important to understand the shopping environment can have different effects on customers’ experience. Your store could be in a mall, a stand alone or strictly online. These can all have an effect on a customer’s perception of a business. For example, if your store is located in a shopping mall that is far from town, does not have many surrounding stores and has a poor reputation, it is going to be much harder to reach your audience.

2. Personalization

Customers today are seeking a personalized experience while shopping. Even if they do not realize it. When they shop, they want to feel seen and special. But what does this look like?

  • Product recommendations
  • One on one interactions in physical store
  • Using names (think, Coca-Cola’s “Share a Coke” campaign)
  • User account customization 
  • Remembering products in cart
  • Live chats on website to answer questions or response to social media DM
  • Hand written notes 

Personalization requires some more work – data and customers sharing some information. However, the results can be worth it. Creating a personalized experience yields a much higher ROI.

3. Engagement

Customers today want to feel connected to your brand. So, get them engaged!

There are so many ways to encourage engagement, it is just about finding the right way for your business! Engage customers in polls and Q&As on social media, ask for feedback online and ask customers to participate in different activities in store. 

Engagement also goes beyond customers. Ensure your employees at every level are engaged in the company. This will create a brand culture that attracts customers.

4. Deliver on Promises

Part of building a positive customer experience is building trust with customers. When your customer trusts you, you gain their loyalty. Furthermore, their business. 

When you make promises to your customers, you need to deliver. Customers do not want to return to shop with a brand that does not fulfill their wants and needs, and falls through on future promises. 

Be there for your customers.

5. Invest in Technology

Giving your customers the best experience sometimes requires some extra help. 

A customer outreach strategy that is data driven allows you to easily monitor, track and analyze customer actions. CX technologies can complement your current systems while also providing additional information about your customers. Your CX technology can then assist with personalization, engagement and more.

The Bottom Line

Being a business owner, your goal is to provide the best product to your customers in the best way possible. When you utilize these five principles of customer experience, you can enhance your experience while also improving ROI, customer satisfaction, customer retention, loyalty, and set yourself apart from competitors.

About Saw.com

At Saw.com, we love domains and everything they encompass. With over twenty years of experience in the industry, we have made it our mission to help companies and organizations understand digital assets’ role in the ever-changing internet landscape, every step of the way. We specialize in domain acquisition, appraisal, company naming, branding, brand protection, portfolio management services and more.

No matter the nature, stage, or size of your company, we believe in helping you be seen online and we pride ourselves in our transparency through the entire process. If you are interested in speaking with an expert from our domain brokerage service about buying a domain, contact us! Our domain brokers would love to speak with you.

How to Optimize Your Site For Mobile Devices

Over the past decade, the number of people accessing the Internet on mobile phones has surged. 58.26% of all web traffic came through mobile phones as of May 2022. 

That is a rapidly growing number. 

So, what does this mean? This continuous growth suggests the importance for consumers to be able to access the Internet, on the go. As a business owner, this means ensuring you buy a domain and build a business website. Furthermore, that the website is fit for mobile devices. 

Here are 6 reasons why it is time to make your website mobile friendly, and how to do so.

Why is Mobile Important?

As stated above, mobile makes up for over half of all web traffic! 

There are many reasons why. For some people, their smartphone is the only computer they own. Therefore, all researching and shopping is done on their mobile. For others, their phone acts as their on the go computer. They use it to research/ look things up and sometimes use it to shop online. 

However, as technology has developed over the last decade, it has become easier and easier to shop online via mobile phones. New technology like face ID, Apple Pay, etc makes online shopping instantaneous and hassle free. 

Here are a few more reasons why mobile is important: 

  • Mobile friendly sites rank higher on Google, and other search engines. 
  • A lot of site traffic comes from mobile, meaning you could miss out on traffic without it 
  • Users make purchases immediately, instead of saving it for later on their desktop 
  • A website that does not fit a mobile screen will lead to a poor customer experience
  • Users are 5 times more likely to leave your site if it is no mobile friendly 

How to Optimize Your Site For Mobile Devices

After buying a domain name and building your website, it is important to spend the time on making it mobile-friendly.

Here are a few ways to optimize your site for mobile:

1. Design With Your Customers in Mind

When designing your site, you should keep your customers at the front of your mind. 

Put yourself in your customers shoes. What would make their shopping experience better? How can you format the site to fit their needs? What would they want to see from your mobile website? 

Here are some things to think about:

  • Font readability and font size
  • Number of tabs 
  • Button/link sizes 
  • Number of images and graphics
  • Easy navigation 
  • Popular products at home page

2. Easy Navigation

Easy navigation directly correlates with customer experience. 

When online shopping, it’s sometimes hard to find what you are looking for. Especially on a smaller screen. If your customers are spending too much time searching your site, they may leave. 

Structure your site to be easy to navigate, without forcing your customers to zoom in and out. Choose a clear, easy to read font. Format your site to a mobile device, leaving 3-4 tabs at the top of the page so customers can easily find the area they are looking for. Additionally, consider cutting back on some images and videos from your desktop website so you do not overcrowd your mobile version. 

3. Quick Site Loading

Almost half of all users will leave a mobile site that takes longer than 2 to 3 seconds to load. Why? Because one in two mobile users expect their webpage to load in less than 2 seconds. People want searching and shopping to be fast, and expect your site to do the same.  

Minimize the load time of your website and increase the amount of site traffic (and sales). 

4. Optimize Product Listings

If you want customers to make purchases, you need to ensure your product listings are working properly. 

This means ensuring that all images link to a new page. Additionally, those links and buttons are working. Furthermore, make sure that all important information is displayed next to the product listing so customers do not have to go searching. This includes price, dimensions, warranty, “add to cart”, etc. 

5. Call To Action

Oftentimes, customers are using their phone for quick, on the go searches and purchases. 

Give your customers some direction, and help them quicken the shopping experience with a call to action. Additionally, minimize the steps it takes for your customers to find what they are looking for.

A general rule is 1-3 clicks for your customers to find what they need. Whether that is contacting you, searching for a product or checking out. Offer shortcuts or pop ups to immediately bring your customer to a popular page. 

6. Make Purchasing Easy

If you want people purchasing from your website, both on desktop and online, you need to make the checkout process seamless. 

How can you make purchasing easy?

Reduce Checkout Steps

A checkout process with too many steps leaves customers too many opportunities to abandon their purchase. 

For a mobile site checkout, ask for necessary information like name, address and email. Leave out extra questions like asking to join an email list, becoming a member, etc.

Payment Options

Another way to make the checkout process swift is to accept many payment options. This makes checkout fast and easy for all of your customers.

Have an option for Apple Pay, PayPal, Shop Pay, card number etc.

About Saw.com

At Saw.com, we love domains and everything they encompass. With over twenty years of experience in the industry, we have made it our mission to help companies and organizations understand digital assets’ role in the ever-changing internet landscape, every step of the way. We specialize in domain acquisition, appraisal, company naming, branding, brand protection, portfolio management services and more.

No matter the nature, stage, or size of your company, we believe in helping you be seen online and we pride ourselves in our transparency through the entire process. If you are interested in speaking with an expert from our domain brokerage service about buying a domain, contact us! Our domain brokers would love to speak with you.

How Gen Z is Changing Shopping Habits

Generation Z. Dubbed the “digital natives”, or the first generation to grow up in the technological world with the Internet and portable digital technology. 

They witnessed the transition from CD’s to IPods, VHS tapes to High Def BlueRay and eventually streaming services. Surrounded by a constant flow of new technology as they grew older, Gen Z is different from any other generation, and they know it. Gen Z is banging down doors, setting trends and changing the shopping experience. 

As the first generation to grow up in this digital era, Gen Z has in many ways influenced how users shop online and in stores. Going further than buying a domain  and building a website, brands need to take their shopping experience to the next level. 

Today, we take a look at Gen Z’s shopping habits and how brands can adapt to them.

Who is Gen Z?

Generation Z describes people born in the late 1990s to early 2010s. Roughly from 1995-2010. Gen Z is currently around 10 years old to 25 years old. They succeed Millenials and precede Generation Alpha. 

In addition to their unique upbringing, Gen Z is the largest generation, ever. According to a Bloomberg analysis, Generation Z accounted for 2.47 billion of the 7.7 billion people on Earth. This means Gen Z makes up around 32% of the world’s population. Set to outnumber the millennial generation. 

How Gen Z is Changing Shopping Habits 

If you were wondering why Gen Z has changed shopping habits and why brands should adapt to them, here is why. Making up a huge portion of the world’s population, Gen Z has a huge influence on the way we shop today. Furthermore, Generation Z is poised to become the most entrepreneurial generation.

Here is what many Gen Z-er’s are looking for when they shop with brands:

1. Quality Products

Different from other generations, Gen Z is willing to pay more for a better product. Even at a young age. 

Gen Z values quality in a product. Furthermore, for Gen Z, a quality product establishes trust with the brand. This is the generation looking at product and brand reviews and closely watching customer service. If they see a quality product or service with great reviews, they will be sure to shop. 

2. Social Impact 

Gen Z-er’s are looking to connect with brands on a much deeper level. They look for brands that are trustworthy, engaging and align with their values. Brands with a clear mission and desire to make a difference in the world stick out to Gen Z. 

What does this look like? Well, Gen Z is a generation with a focus on protecting the planet and making a change. They value brands with a mission, who put the environment first, focus on sustainability, break out of fast fashion and give back to their community or different charities. 

Additionally, Gen Z entrepreneurs are starting businesses with social impact at the forefront and making money second. 16 year old entrepreneur Aryaansh Rathore said “I want to make a difference before I want to make money” after founding a Dubai startup which reimagines banking for Gen Z.

3. Customer Experience

When shopping, both online and in person, Gen Z is also looking for brands that will give them a positive customer experience. A brand that will go above and beyond to give customers an unforgettable shopping experience. 

This is being open and welcoming, engaging on social media, personalizing the shopping process, etc. Any way you can make your customer experience better, Gen Z will notice.

4. Convenient Shopping

With today’s technology, the shopping process has become quick and easy. Need groceries? A kitchen appliance? A new suit for work? You can now order it on your phone and have it within 24 hours. 

Gen Z has grown up with this easy shopping and has come to expect it. They are attracted to brands who make shopping hassle free. Furthermore, because most stores make shopping easy, this generation makes more, smaller purchases. A small order from an Instagram ad, an Amazon purchase and an in store pickup at Target is not out of the ordinary. 

5. Keeping Up With Trends

Growing up in the digital age, this generation knows all the ever changing trends. And they want to interact with brands that know these trends too. 

As a brand today, utilizing social media is huge to build a relationship with Gen Z. When you post trends, hire influencers, or make graphics that your followers can interact with, your audience engagement will grow. Your posts will be liked, commented on and reposted. Furthermore, your customers will remember you.

About Saw.com

At Saw.com, we love domains and everything they encompass. With over twenty years of experience in the industry, we have made it our mission to help companies and organizations understand digital assets’ role in the ever-changing internet landscape, every step of the way. We specialize in domain acquisition, appraisal, company naming, branding, brand protection, portfolio management services and more.

No matter the nature, stage, or size of your company, we believe in helping you be seen online and we pride ourselves in our transparency through the entire process. If you are interested in speaking with an expert from our domain brokerage service about buying a domain, contact us! Our domain brokers would love to speak with you.

How Keep Your Website Safe

It can take up to twenty years for a business to become well established. But, it could take five minutes for a spammer to destroy a business and damage their reputation.

As a business owner, you have a lot of important items on your “to-do” list. You need to buy a domain, build a website, create a good customer experience, open a storefront, hire more employees, etc. The last thing you want to worry about constantly is if your eCommerce website is being threatened. 

Today, we are going to help put those stressors at ease. we are going to discuss the importance of cyber security, how to keep your website and intellectual property safe. 

Importance of Cyber Security 

We hear about cyber security all the time, but what is it really?

Cyber security is the practice of protecting systems, networks or programs from a digital attack. These cyber attacks are generally for stealing information, damaging hardware or electronic data, extorting money or interfering with a business operation. However, they also include phishing, DoS, DDos, malware, MITM, ransomware, URL interpretation and more.

Cyber attacks are a very real threat to small businesses with an online presence. A breach in a business’ security could risk:

  • Disruption in operations
  • Damage to reputation
  • Lost revenue
  • Stolen intellectual property
  • Customer data stolen 
  • Altered business practices
  • Money lost to regaining control of business (According to Hiscox Cyber Readiness Report, the financial impact on those affected by a cyber event rose nearly six-fold to a median of $57,000.)

How to Keep Your Website Safe 

Spending the time and money to develop a cybersecurity plan may seem tedious. However, it could potentially save you thousands or millions down the road and ensure you are protected when the threat comes.

Let’s keep your website safe:

1. Implement Defensive Registration

Defensive Registration is when you register domain names across many different TLDs, formats and grammar for the purpose of protecting your intellectual property. 

Why might you consider defensive registration? Imagine a cybercriminal decides to target your business. They can buy a domain name that looks a lot like yours. By changing letters or characters, like swapping a “o” for a “0”, cybercriminals can pose like your business. 

apples.com for appIes.com. Spot the difference? The “L” is replaced with a capital “I”. 

If you are a startup or small business and have the budget to purchase a domain name plus other TLD’s, it could be a good idea to keep people or other companies from buying similar domain names. 

2. Change CMS Default Settings

The most common cyber attacks are automated. Many cyber attack bots scan and target users with CMS settings on default. 

To prevent this, change your CMS settings from the default immediately. This includes changing user visibility and permissions. Furthermore, be aware of  the default settings for the three user types: Owner, Group and Public.

3. Keep Software Up to Date 

Software updates are important to ensure the health of your site. They often contain security enhancements and vulnerability repairs to help further protect you from hackers.When your software and applications are not up to date, your site may not be as secure. 

Ensure you and all of your employees are updating software when prompted. 

4. Backup Your Website

One of the best ways to protect yourself as a small business owner is to backup your website. 

Regularly backup essential business data, such as documents, spreadsheets, financial information, databases, employee files, etc. However, do not store your backups on the same server as your website. 

5. Implement a FireWall

A firewall is a network security device that monitors and filters incoming and outgoing network traffic. Put simply, it sits between your website server and data connection and reads every bit of data that passes through. 

This is a further step in protecting your site because it allows non threatening traffic into your site and keeps threatening traffic out. Additionally, the real time protection will identify threats, alert you and remove them. 

6. Use a Secure Network

Even when you think all is secure, you should be analyzing your network security. 

Make sure you change the default WiFi password that comes with it – one of the most secure is a Wi-Fi Protected Access II (WPA2) code. When working on the WiFi network you could also utilize a virtual private network (VPN) to protect business data. 

Additionally, consider scanning devices connected to your network for Malware. 

7. Have Secure Passwords

Many people use the same login information across all accounts to make remembering them easier. Any internet user understands the struggle. However, this is a huge security mistake.

Create unique passwords for every log in. Ensure each one is long (at least 12 characters), complicated and random so they are impossible to guess. No birthdays or kids names! Additionally, you should update every one of your passwords with new random ones every couple of months. 

For extra security, encourage your employees to use secure passwords as well. 

8. Purchase AdultBlock

Cybercriminals or spammers could hurt your business reputation by using your domain name with adult themed TLD’s. 

AdultBlock enables qualifying organizations to block the registration of any domain that falls under their trademark. AdultBlock stops every variation of your trademark from being registered in the domain extensions including, .xxx, .porn, .sex and .adult. Additionally, it covers you for ten years.

About Saw.com

At Saw.com, we love domains and everything they encompass. With over twenty years of experience in the industry, we have made it our mission to help companies and organizations understand digital assets’ role in the ever-changing internet landscape, every step of the way. We specialize in domain acquisition, appraisal, company naming, branding, brand protection, portfolio management services and more.

No matter the nature, stage, or size of your company, we believe in helping you be seen online and we pride ourselves in our transparency through the entire process. If you are interested in speaking with an expert from our domain brokerage service about buying a domain, contact us! Our domain brokers would love to speak with you.

Why You Should Invest in The Customer Experience

The customer experience has topped both product and price as a brand differentiator over the past few years. For customers, a positive customer experience improves their overall shopping experience and connects them to the brand. 

What does it do for your business?

Investing in customer experience initiatives has the potential to double your revenue within 36 months. Why? Because your customers are willing to spend more if that means they have a great customer experience while shopping with you. 

At Saw.com we strive to help you be seen online and create an unforgettable experience for your customers. When you buy a domain and build a website, expect to see your credibility as a business improve, along with SEO, customer trust, marketability, revenue and more. 

Let’s cover the benefits of great customer service and why you should invest in the customer experience. 

What Does The Customer Experience Mean?

The customer experience, also referred to as CX, is essentially your customer’s perception of how your business treats them. CX represents each aspect of what your company offers customers. This, of course, includes the quality of how you treat customers. However, it also includes advertising, packaging, product and/or service, reliability, etc. 

When your customers walk away after purchasing your product feeling positive and valued as a customer, you know they had a great customer experience

Why You Should Invest in The Customer Experience 

Regardless of what industry you are in, the customer experience has proven time and time again to have a positive impact on your company. Here is why you should invest in CX:

1. Customer Satisfaction

The most obvious reason to invest in the customer experience? Your customer will be happy. 

Treating your customers well, and going above and beyond for them, is an unmatched shopping experience. When your customers feel valued and leave your shop with a smile on their face, they will remember you. (And keep coming back). 

2. Customer Retention

Did you know: Acquiring a new customer costs 7 times more than maintaining an existing one.

A positive customer service experience directly correlates with brand loyalty. When you give a new customer an unforgettable experience, they will want to continue shopping with you in the future. Take the time to invest in your existing customers, and you will have loyal customers for life. 

3. Increase Revenue

No one wants to spend money with a company that treats them poorly. 

And as we said earlier – the customer experience has topped both product and price as a brand differentiator. Customers who receive good customer service are truly willing to spend more for it. Sometimes, regardless of the price. 

Another great way to increase brand loyalty, and revenue, is by offering various loyalty programs. This gives loyal customers exclusive deals and reminds them to always be looking out for your alerts and new products! 

4. Brand Credibility

In addition to building a meaningful relationship with your customers, CX also increases your brand credibility.

If customers shop with you and rave about your amazing employees and shopping experience, expect positive customer reviews, and for their family and friends to start coming in! CX that sets you apart from your competitors establishes you as a professional brand that also values their customers. 

5. Poor CX Leads To Unhappy Customers

Customer expectations are currently at an all time high. If you do not offer customers a positive CX, they will be unhappy. 

Your unhappy customers could leave a negative review, or share their experience with those close to them. 72% of customers will share a positive customer experience with at least 6 or more people. However, if a customer is not happy, 13% of them will share their experience with 15 or more.

More Customer Experience Stats

Still on the fence about investing in the customer experience? Here are some recent stats to change your mind:

  • There is an 80% increase in revenue for businesses that focus on improving customer experience
  • 73% of customers agree that customer experience helps to drive their buying decision.
  • 86% of customers say that they are ready to pay more if it means getting a better customer experience.
  • 72% of customers will share a positive customer experience with at least 6 or more people. Meanwhile, if a customer is not happy, 13% of them will share their experience with 15 or  more.

About Saw.com

At Saw.com, we love domains and everything they encompass. With over twenty years of experience in the industry, we have made it our mission to help companies and organizations understand digital assets’ role in the ever-changing internet landscape, every step of the way. We specialize in domain acquisition, appraisal, company naming, branding, brand protection, portfolio management services and more.

No matter the nature, stage, or size of your company, we believe in helping you be seen online and we pride ourselves in our transparency through the entire process. If you are interested in speaking with an expert from our domain brokerage service about buying a domain, contact us! Our domain brokers would love to speak with you.

How To Strengthen Your Business

Taking the time to nurture and build your business makes amazing things happen. 

We have all witnessed brands that are innovative. Brands that build their business brick by brick and shoot for the stars. No matter who you are, and what your small business is, there are always ways to grow. To create something new and build up on your strengths. 

Today, we explore ways to introduce innovative ideas to your brand and strengthen your small business. 

Ways To Introduce Growth in Your Business

Starting a business is difficult, continuing to grow and adapt is just as hard. 

Whether your next business goal is to buy a domain and begin a website or you are looking to launch a new product. Here are ways to keep a constant stream of new ideas that build on your small business:

1. Start With The Basics

No business has instantaneous, overnight success. 

Start small, with the basics. Furthermore, continue to return to those basics as your business grows. Remind yourself, and your team, who you are as a business. This will encourage and maintain a strong brand voice. 

  • Who is your target audience?
  • What do you want people to feel when they interact with your brand? 
  • What drives you, what inspires you and your team?

2. Make Small Improvements

Taking your business to the next level can feel like a more attainable task when you make small improvements over a period of time. 

  • Make small changes. Simplify the current system so it is more effective. 
  • Set realistic, measurable goals. Check in on these goals frequently.
  • Eliminate anything dated, or simply not working, from your business. Focus on what is efficient, and what will give your customers the best experience. 

3. Return To Your Creative Side

When running a business, you may be laser focused on efficiency and running the numbers. To spark innovation, it may be time to return to your creative side. 

Take time to allow yourself to express new ideas, to invent, to experiment. Reimagine your current products or services, think of how you can expand on them. Furthermore, encourage your team to do the same. 

4. Think Like Your Customer

Remember to put yourself in your customers shoes.

What is missing from the market currently? Is there something your target audience needs?

Remember to always have your eyes open and ears listening. Be up to date on what is going on in the world – news, trends, popular interests, etc. The market is always changing. Pay attention to news in your industry and far beyond. 

Additionally, listen to what your customers are saying about a certain product, or lack thereof. 

5. Listen To Feedback

Going hand in hand with the above: listen to feedback. 

Receiving feedback is a gift. Negative or positive, you get to see firsthand what people are saying about your brand. See what your customers are saying on review websites, social media, in stores, on surveys, etc. Listen to it! 

  • What are people saying is working?
  • How can you improve, adapt?
  • What can fix the problems they are mentioning?

Customer feedback is essential to running a business. Feedback highlights areas that are working well, and those areas that require your attention. 

6. Create a Strong Team

Surround yourself with a team of people who support you and your vision. 

Make sure you hire smart people in the areas that you need to make stronger. Additionally, enforce a supportive work environment where you and your team can freely express new ideas, concerns, innovation, etc. Let your team know that their suggestions are valued and respected. 

A strong work environment and supportive team will lead you to amazing heights. 

Stay Driven and Flexible

As an entrepreneur, you already possess a drive that sets you apart. Hold on to that. 

As you introduce these new ideas to strengthen your business, keep that drive to make your company better. Building a business is a marathon, not a sprint. Stay flexible, open minded and focused as you introduce our 5 ideas for innovation to your team.

With time, watch as you build a strong relationship with your team, launch new products, increase sales, build trust with your customers and more.

Create a Company Website

Is your first step towards strengthening your business a new website? Are you looking for guidance while you create a brand identity?

Build your brand and acquire the perfect domain for your business, with us! 

At Saw.com, we love domains and everything they encompass. With over twenty years of experience in the industry, we have made it our mission to help companies and organizations understand digital assets’ role in the ever-changing internet landscape, every step of the way. We specialize in domain acquisition, appraisal, company naming, branding, brand protection, portfolio management services and more.

No matter the nature, stage, or size of your company, we believe in helping you be seen online and we pride ourselves in our transparency through the entire process. If you are interested in speaking with an expert from our domain brokerage service about buying a domain, contact us! Our domain brokers would love to speak with you.

How to Transfer a Domain To & From NameCheap

When you buy a domain, it is important to choose a registrar that will work for you, and help you attain your business goals. Different registrars offer transfer tools and pushes to change domains or registrars. In the event you are not happy with your current domain or registrar, you should be aware of your other options. Additionally, how to transfer your domain, with ease. 

Today, we discuss domain registrar transfers, domain pushes, and how to transfer domains to and from NameCheap. 

Domain Transfers

First, what is a domain transfer? 

A domain name transfer is the process of switching a domain from one registrar to another registrar. Why might you want to transfer your domain registrar, you may ask? There are quite a few reasons you may want to switch:

  • Current registrar increased prices 
  • Site taking too much time to load
  • You found a better deal with a better registrar
  • You want all of your domains under one registrar
  • Current registrar is not user friendly 

To be eligible for a domain transfer, you must have been with a registrar for over 60 days. ICANN, The Internet Corporation for Assigned Names and Numbers, enforces the “Change of Registrant lock” for 60 days.

Some reasons your domain transfer might not be accepted:

  • Evidence of fraud
  • Questionable identity of person authorizing transfer
  • Written objection from the domain name holder
  • Domain name is on hold due to payment owed

What is a Domain Push?

On the other hand, if you want to buy and sell domains under the same registrar, you would do a domain push.

A domain push is a change of ownership of a domain name, under the same registrar. Essentially, a domain is moved from one account to another. For example, if you bought a domain name from someone who uses the same domain registrar as you, they would “push” the domain to their account. 

A push is usually free, since it takes place within the registrar. Additionally, the ICANN “Change of Registrant” 60 day lock usually does not apply. 

NameCheap

NameCheap is an ICANN-accredited domain name registrar based in Phoenix, Arizona, USA. Founded in 2000, Namecheap has tools for users which include: domain name registration, web hosting, security, emails, apps, managed WordPress and more. The registrar has 11 million worldwide users and 15 million domains under management.

How to Transfer a Domain With NameCheap

NameCheap also has an easy domain transfer tool organized into three steps on their website homepage. 

NameCheaps 3 steps to transfer a domain:

1. Complete A Transfer Check

This can be done on NameCheap’s site. Ensure your domain adheres to NameCheap’s transfer requirements. The requirements, which are standard for most gTLD’s (.com, .net, .org) and some ccTLD’s (.uk, .us, .ca), include:

  • The domain must have been registered, or transferred, in the past 60 days ago or more. 
  • The domain must be unlocked at the current registrar. Furthermore, the Whois status should read “OK” or “Active” (not expired). 

Some ccTLD’s will have additional transfer requirements, shown on NameCheap’s site.

2. Prepare Domain For Transfer

Once your domain is typed into the search bar, a transfer checklist will appear. This checklist includes:

  • The Current Registrar Information
  • Registrar Lock
  • Domain Contact Information
  • Authorization Code 

Be prepared to verify this information. Request an up-to-date Auth/EPPcode for the domain at your current registrar. Once all criteria is met, you should be all set to make the domain transfer!

3. Submit Domain Transfer

It is time to verify that your domain name fits all the NameCheap transfer requirements:

  • Sign into your NameCheap account
  • Go to Transfer Page 
  • Enter your domain into the search bar 
  • Verify that your domain name is prepared for transfer, check boxes next to required fields
  • Provide Auth/EPPcode from your registrar 

Now, add the transfer to your cart and check out. The transfer should cost $9.18 USD.

Next Steps

After your transfer has been submitted, the domain will have “pending Transfer status”. Your previous registrar should release the domain in 5-7 days. When the transfer is over, you will receive confirmation from your email associated with your NameCheap account. 

How To Push a Domain With NameCheap

Pushing a domain name from one NameCheap account to another is simple.

  1. Sign into your NameCheap account
  2. Select the domain name you wish to push
  3. Select “Manage”, then “Change Ownership”
  4. Type in the new owners name 
  5. Put in preferred registrant contact information
  6. Submit

Check your email for confirmation of the domain push invitation, then “accept” or “decline” the domain push.

About Saw.com

At Saw.com, we love domains and everything they encompass. With over twenty years of experience in the industry, we have made it our mission to help companies and organizations understand digital assets’ role in the ever-changing internet landscape, every step of the way. We specialize in domain acquisition, appraisal, company naming, branding, brand protection, portfolio management services and more.

No matter the nature, stage, or size of your company, we believe in helping you be seen online and we pride ourselves in our transparency through the entire process. If you are interested in speaking with an expert from our domain brokerage service about buying a domain, contact us! Our domain brokers would love to speak with you.

Saw.com Spotlight: Kodie.com

Gift giving just got a whole lot easier. And a lot more fun. 

Gift messaging bot, Kodie, allows users to record, write and send personalized gift messages with online orders. Creating a unique way to send gifts. Not to mention, the process is hassle free and paperless! 

The team at Kodie understood the importance of taking the time to build a brand and buy a domain that matches a company’s future goals. The entire team at Saw.com would like to congratulate Kodie.com on their new domain name and wish them luck on their future endeavors! 

Read more about the gift giving experience with Kodie and the premium domain acquisition below.

Kodie.com x Saw.com

We spoke with Riccardo Soff of Kodie.com to learn more about Kodie and their experience acquiring the exact match domain, Kodie.com, with us.

1. Tell us about your company. (What does your company provide as a service? What is your mission?)

At Kodie, we want to make gift messaging the best it can be. So, that is what we did. Kodie is a gift messenger app that sends digital gift messages to the recipient’s phone number at the time of order delivery. It is a free service, for ecommerce companies or anyone else looking to add a personalized message to a gift. 

When someone buys a gift from an online store with our widget Kodie installed, that person can send a personalized gift message to the recipient. Kodie receives the personalized message, it is secured with an end to end encryption and tracks the gift order to its final destination. When the order is delivered, the gift message is sent to the recipient. 

Our clients love Kodie because we are paperless and eco friendly, safe and secure and extremely efficient. Additionally, we offer a personalized experience that allows clients to easily track orders and improve their brand. 

2. What sets Kodie apart?

Gift giving can be a lot of work. If you’re an online store owner, you’re probably familiar with the hassle of printing gift messages, packing them with the correct gift order, and shipping them on time to the recipients. Especially during holiday seasons. 

Imagine you are gifting flowers. You choose your flowers, and have the option to enter a written message. That message needs to be physically printed on a machine at the florist and then added into the flower arrangement. Or, has to be handwritten. The act of handwriting or printing a message, and then taking the time to match the message to the correct order creates a huge hassle for merchants. Not to mention the large opportunity for errors. 

With Kodie, this entire messaging experience is digitized. No paper, no mistakes, no hassle. Gifts go directly to the recipient with ease. Additionally, the message can be kept forever! We create a unique, memorable moment when the user receives a gift. We help gifting become a better experience.

3. What made you decide to invest the money in a domain name? How was your experience with us?

This is our first website, so it was a new domain acquisition altogether. We contacted the team at Saw.com to help with our branding effort as well as finding a domain name to match. We wanted a premium domain name that was easy to remember and matched our brand. 

The team at Saw.com helped find us a name we loved. The name Kodie, of Irish origin meaning “helpful”.  We felt this was the best name for our service – we loved how it sounded, and it matched our story and what we are trying to do as a brand. 

Most .com domain names are priced very high, but the Saw.com team helped us acquire the exact match domain name, Kodie.com, at a great price. 

4. What have been the biggest challenges you have faced as a business?

The biggest challenges we have faced as a business was branding. As a startup, we had not spent a lot of money on branding or marketing in the beginning. This is why we reached out to Saw.com, to help with branding and create a website on a premium domain. 

About Saw.com

At Saw.com, we love domains and everything they encompass. With over twenty years of experience in the industry, we have made it our mission to help companies and organizations understand digital assets’ role in the ever-changing internet landscape, every step of the way. We specialize in domain acquisition, appraisal, company naming, branding, brand protection, portfolio management services and more.

No matter the nature, stage, or size of your company, we believe in helping you be seen online and we pride ourselves in our transparency through the entire process. If you are interested in speaking with an expert from our domain brokerage service about buying a domain, contact us! Our domain brokers would love to speak with you.